🚀 Updates
SHP Change Log!
We are offering new and updated inbound services! We apply our skills in outbound cold call appointment setting to improve your in-house appointment...
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We have enhanced our quality control by verifying every lead email that goes through our lead approval process. By implementing an email verification...
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As we continue to learn we have enhanced our lead quality assurance process. This new process adds nurture leads to the quality assurance pipeline,...
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Our team has created a series of videos to document the proper follow-up steps for leads. These videos help clarify, given the type of lead, the...
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We have completely overhauled our survey process. This new process allows our SDRs to be much more efficient but more importantly gives you the...
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With our new Client Success Director, you will have additional sales development and cold calling success leadership. This senior director will...
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Gives you and account managers a guide to continued process success and growth when combining our sales development expertise and your product or...
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Our Train the Trainer method allows you the assurance of knowing a central team member is educated on the background of your company and script. They...
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In 2022 we implemented a Quality Assurance team, process, and technical solution. Every lead that comes out of SHP now is checked and reviewed through...
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In 2022 we added live transfers as one of our Inside Sales options. Through live transfers, you can save energy spent trying to connect with the...
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As we’ve grown so has our team. The new SDR Management suite consists of a Director, Manager, Team Leads, Corporate Trainers, and a dedicated...
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In early 2022 we added a new feature to our services, customizable contact routing. This allows you to select any field or piece of data about...
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Customer Relationship Management platforms are a crucial part of many companies' workflow, and now we integrate nearly all CRMs that have public APIs....
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This update automated the communication process and provides real-time updates on the status of Appointment Confirmation & Reset calls. This...
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Who doesn't like clean, easy to read emails. This update delivered greatly improved lead emails, as well as better standardization moving forward....
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Additional calls before appointments helps remind prospects of the meeting they agreed to. This also serves to update an appointment's time if it...
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In 2020 we integrated our CRM Vanillasoft with our campaign results tracking system in Google Sheets. This integration allows for the seamless flow of...
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