🚀 Updates

As we continue to learn we have enhanced our lead quality assurance process. This new process adds nurture leads to the quality assurance pipeline,...

Our team has created a series of videos to document the proper follow-up steps for leads. These videos help clarify, given the type of lead, the...

We have completely overhauled our survey process. This new process allows our SDRs to be much more efficient but more importantly gives you the...

With our new Client Success Director, you will have additional sales development and cold calling success leadership. This senior director will...

Gives you and account managers a guide to continued process success and growth when combining our sales development expertise and your product or...

Our Train the Trainer method allows you the assurance of knowing a central team member is educated on the background of your company and script. They...

In 2022 we implemented a Quality Assurance team, process, and technical solution. Every lead that comes out of SHP now is checked and reviewed through...

In 2022 we added live transfers as one of our Inside Sales options. Through live transfers, you can save energy spent trying to connect with the...

As we’ve grown so has our team. The new SDR Management suite consists of a Director, Manager, Team Leads, Corporate Trainers, and a dedicated...

In early 2022 we added a new feature to our services, customizable contact routing. This allows you to select any field or piece of data about...

Customer Relationship Management platforms are a crucial part of many companies' workflow, and now we integrate nearly all CRMs that have public APIs....

This update automated the communication process and provides real-time updates on the status of Appointment Confirmation & Reset calls. This...

Who doesn't like clean, easy to read emails. This update delivered greatly improved lead emails, as well as better standardization moving forward....

Additional calls before appointments helps remind prospects of the meeting they agreed to. This also serves to update an appointment's time if it...

In 2020 we integrated our CRM Vanillasoft with our campaign results tracking system in Google Sheets. This integration allows for the seamless flow of...